Shipping & Returns
WHEN WILL MY ORDER SHIP?
We are committed to getting your order out the door as soon as possible.
First: We process your order — We do the nitty-gritty backend stuff and prepare everything for printing your item.
Second: We print! All Apparel, Drinkware & Jewelry products are printed in house to ensure quality. Each and every of those items are made to order.
Last But Not Least: From there, we package your order with love and send it your way.
USA orders are shipped via USPS and a tracking number will be provided via Email once your order has shipped.
Current Processing Times:
Jewelry - 2 to 4 business days
Apparel - 3 to 5 business days
Tumblers & Mugs - 5 to 7 business days
All Other Items - 5 to 7 business days
Standard shipping generally takes 3-5 business days in addition to the initial processing time, but can take longer during busy holiday seasons.
Some products ship from our warehouse overseas and may take up to 7-15 business days to arrive (refer to product page).
International shipping can take anywhere from 2-6 weeks, depending on location and customs. In most cases, international packages are delivered in 2-3 weeks.
DO YOU OFFER RETURNS?
Yes! To process your return, please send an email to firstname.lastname@example.org with a reason for the return and we will help you process your return.
Your item must be sent back to us within 60 days of your purchase to receive a refund. All items must be sent back in original condition.
CAN I EXCHANGE AN ITEM?
- Yes! Please email email@example.com with your full name, order number, and the reason for exchanging.
- If the exchange is due to a packaging error, defect, or manufacturing issue, we will cover the cost to return the item. Please contact us for a return label. If you are exchanging for a different size, you just have to cover the shipping and we'll process a new order for you.
*Exchanges must be made within 60 days from the date your item was delivered.
There are NO RETURNS for Personalized OR Sale (Promotional) Items. Those sales are final unless there's quality issue or incorrectly sent.